Your privacy matters to us. This policy explains exactly what personal data ji3 collects, how we use it, who we share it with, and how you can exercise your rights under Philippine data protection law.
1.1 ji3.one ("ji3," "we," "us," "our") is committed to protecting the privacy and personal data of all users of the ji3 Platform. This Privacy Policy ("Policy") describes how ji3 collects, processes, stores, shares, and protects personal information in connection with your use of the ji3 website, progressive web application, and all associated services (collectively, the "Platform").
1.2 This Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, the National Privacy Commission (NPC) issuances, and applicable PAGCOR regulatory requirements for licensed online gaming operators.
1.3 By registering an account or using the ji3 Platform in any capacity, you acknowledge that you have read and understood this Policy, and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please do not use the Platform.
1.4 This Policy applies to all personal data collected by ji3, whether provided by you directly during registration, generated through your use of the Platform, or obtained from third-party sources in connection with identity verification and payment processing.
2.1 ji3.one is the data controller responsible for the personal data processed in connection with the Platform. As data controller, ji3 determines the purposes and means of processing your personal information and is accountable for compliance with the Philippine Data Privacy Act and applicable NPC regulations.
2.2 ji3 has appointed a Data Protection Officer (DPO) as required under Philippine law. Inquiries regarding personal data, this Policy, or requests to exercise your data subject rights may be directed to the DPO via the contact details provided in Section 16 of this Policy.
3.1 ji3 collects the following categories of personal data in connection with account registration, platform operation, payment processing, and regulatory compliance:
| Data Category | Primary Purpose | Required? |
|---|---|---|
| Identity & Registration | Account creation, age verification | Mandatory |
| Contact Data | OTP security, support communications | Mandatory |
| KYC Documents | PAGCOR / AMLA compliance, withdrawal processing | Mandatory (pre-withdrawal) |
| Financial & Transaction | Payment processing, fraud prevention, AMLA reporting | Mandatory |
| Technical & Device | Security, fraud detection, platform improvement | Automatic |
4.1 Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, contact support, or update your account profile.
4.2 Automatically — through your use of the Platform, including login events, game sessions, in-app navigation, cookies, and device fingerprinting technologies.
4.3 From third-party service providers — including identity verification services, payment processors (GCash, Maya, BPI, BDO, Metrobank), fraud detection services, and game studio providers, to the extent necessary to operate the Platform and comply with applicable law.
4.4 From public sources — including sanctions lists, politically exposed persons (PEP) databases, and other publicly available sources consulted as part of ji3's Anti-Money Laundering Act (AMLA) compliance obligations.
5.1 ji3 uses your personal data for the following purposes:
6.1 Under the Philippine Data Privacy Act and its Implementing Rules and Regulations, ji3 processes your personal data on the following legal bases:
6.2 Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent for mandatory processing activities (such as KYC) may result in account suspension or closure.
7.1 ji3 does not sell your personal data to any third party. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:
ji3 shares personal data with carefully selected third-party service providers who process data on our behalf under data processing agreements and are bound by confidentiality obligations. These include:
ji3 is required by Philippine law to disclose player data to the following authorities upon lawful request or mandatory reporting obligation:
In the event of a merger, acquisition, or sale of substantially all of ji3's assets, your personal data may be transferred to the acquiring entity, provided that the acquiring entity agrees to be bound by privacy obligations no less protective than those in this Policy. You will be notified of any such transfer.
8.1 Some of ji3's service providers operate servers or process data in jurisdictions outside the Philippines — for example, cloud hosting infrastructure or game studio backend systems. Where such international transfers occur, ji3 ensures that appropriate safeguards are in place, including contractual obligations that meet the standards of the Philippine Data Privacy Act and NPC requirements for cross-border data transfers.
8.2 ji3 will only transfer personal data to recipients outside the Philippines where the recipient country's data protection laws provide an adequate level of protection, or where appropriate contractual safeguards (such as standard contractual clauses approved by the NPC) have been implemented.
8.3 You may request information about the specific safeguards applied to any international transfer of your data by contacting the ji3 Data Protection Officer.
9.1 ji3 retains personal data only for as long as necessary for the purposes described in this Policy, or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | PAGCOR / AMLA legal obligation |
| KYC identity documents | Duration of account + 5 years post-closure | AMLA Republic Act No. 9160 |
| Financial transaction records | 5 years from transaction date | AMLA legal obligation |
| Gaming activity logs | 2 years from session date | Dispute resolution / PAGCOR |
| Support communications | 3 years from last interaction | Legitimate interests |
| Marketing consent records | Until consent withdrawn + 1 year | Legal obligation (consent proof) |
9.2 Where data is retained beyond the active account period solely for regulatory compliance purposes, access is restricted to personnel with a legitimate need and the data is held in secure, segregated storage.
10.1 ji3 implements a comprehensive suite of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
10.2 Data Breach Notification. In the event of a personal data breach that is likely to give rise to serious harm, ji3 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with NPC Circular 16-03.
11.1 The ji3 Platform uses cookies and similar tracking technologies to deliver a functional, personalized, and secure user experience. A cookie is a small text file stored on your device by your browser when you visit a website.
11.2 Types of Cookies Used by ji3:
11.3 ji3 does not use advertising or behavioral tracking cookies for the purpose of targeting you with third-party advertisements.
11.4 You may control cookies through your browser settings. Disabling strictly necessary cookies will impair or prevent your use of the Platform. Disabling analytics or functional cookies will not prevent you from accessing games but may reduce personalization features.
12.1 Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by ji3:
You have the right to be informed of the personal data ji3 holds about you, how it is being used, and to whom it has been disclosed.
You have the right to request a copy of the personal data ji3 holds about you in a reasonably structured format.
You have the right to request correction of inaccurate, incomplete, or outdated personal data without undue delay.
You have the right to request deletion of your personal data where processing is no longer necessary, subject to regulatory retention requirements.
You have the right to object to processing of your data based on legitimate interests, including direct marketing and analytics.
You have the right to receive your personal data in a structured, commonly used format and to transmit it to another data controller.
12.2 How to Exercise Your Rights. To exercise any of the rights listed above, submit a written request to ji3's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." Please include your full name, registered mobile number, and a description of the right you wish to exercise. ji3 will respond within fifteen (15) working days of receiving a verified request.
12.3 Right to Complain. If you believe ji3 has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (info.philippines.gov.ph/npc). We encourage you to contact us first, as many concerns can be resolved directly and promptly.
12.4 Certain rights may be limited or unavailable where processing is required to fulfil a legal obligation (such as AMLA record retention) or where exercising the right would prejudice an ongoing investigation of fraud or regulatory non-compliance.
13.1 If ji3 becomes aware that it has inadvertently collected personal data from an individual under the age of 21, that data will be deleted without undue delay and the associated account will be permanently closed. Any winnings credited to such an account are void and will not be paid out.
13.2 Parents or guardians who believe a minor has accessed the ji3 Platform or provided personal data should contact our support team immediately at [email protected].
14.1 With your consent, ji3 may send you promotional SMS messages, notifications about new games, bonus offers, seasonal promotions, and updates relevant to your gaming preferences on the Platform.
14.2 Opt-Out. You may withdraw your consent for marketing communications at any time by:
14.3 Opting out of marketing communications will not affect your receipt of transactional messages required to operate your account, such as deposit confirmations, withdrawal notifications, OTP codes, and account security alerts.
14.4 ji3 does not share your personal data with third-party advertisers for the purpose of targeting you with advertising outside the ji3 Platform.
15.1 ji3 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR / NPC regulatory requirements.
15.2 Where changes are material — meaning they significantly affect how we use your personal data or your data subject rights — ji3 will notify you via SMS to your registered mobile number and/or a prominent notice on the Platform at least seven (7) days before the changes take effect.
15.3 The version of this Policy that is current at the time of any data processing shall govern. All prior versions of this Policy are archived and available upon request from the Data Protection Officer.
15.4 Your continued use of the ji3 Platform following the effective date of any updated Policy constitutes your acknowledgment of and agreement to the revised terms. If you do not agree to a revised Policy, you should close your account before the effective date of the changes.
16.1 For any questions, concerns, or formal data subject rights requests relating to this Privacy Policy or ji3's handling of your personal data, please contact us through the following channels:
16.2 If you are not satisfied with ji3's response to your data privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Our Privacy Commitments
Six concrete things ji3 does to protect your personal information and give you genuine control over your data.
Every byte of personal and financial data you send to ji3 is protected by 256-bit SSL — the same encryption standard used by major Philippine banks for online banking.
ji3 does not and will not sell your personal information to third-party advertisers, data brokers, or marketing companies. Your data stays within the ji3 ecosystem and its verified service providers.
ji3 processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173), NPC regulations, and PAGCOR licensing requirements for online gaming operators.
You have the right to access, correct, delete, and port your personal data under Philippine law. ji3 makes it straightforward to exercise every one of these rights through our support team.
If a data breach occurs that may cause serious harm, ji3 is committed to notifying the NPC within 72 hours and informing affected players without undue delay.
ji3 retains your data only as long as required by PAGCOR and AMLA regulations — and no longer. After the mandatory retention period, data is securely deleted from all systems.
Your privacy is protected by Philippine law, PAGCOR regulation, and the security infrastructure ji3 built from the ground up for Filipino players. Over 1,000 games. Instant GCash payouts. 24/7 support.
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